FAQs – click the question for the explanation.

How do I know if the death has occurred?

Does the body need to be moved by a funeral director?

When can we call for removal of the body?

What do I do next?

Where is the deceased kept once it has been moved?

When is the Coroner required?

What information is required to register a death?

What documents are required to register a death?

Where do I collect the medical certificate of the cause of death?

Where do I register the death?

How many copies of the Registrar’s death certificate will I need?

When do I have to register by?

How soon can the funeral take place?

What is a chapel of rest?

Can I bring in clothing for the deceased to be dressed in?

Am I able to put personal items into the coffin?

Must I have a religious ceremony?

What is embalming?

Burial or Cremation?

What happens to the ashes?

How soon can I collect the cremated remains after the funeral?

Is the coffin cremated with the deceased?

How do I know that the cremated remains I receive back are those of my loved ones?

Can members of the family bear the coffin?

Are there any other mode of transportation apart from the hearse to carry the coffin?

How much will the funeral cost?

What are the basic funeral costs involved?

How do I pay?

What if I cannot pay?

Can I see a price list before making any decisions?

When can we arrange a floral tribute?

How long have you been in business?

What Memberships and Licences do you and your staff members maintain?

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